POLICY / 05

CONTROL
IT
YOURSELF.

EFFECTIVE AUGUST 7, 2026.

Normal product control does not depend on a manual operator.

ACCOUNT

Use the control that matches the job.

BILLING / CANCELAccount → Billing.
RETENTIONAccount → Data.
EXPORTAccount → Export.
DELETIONAccount → Delete.
ADDRESS ROTATIONAccount → Address.
OWNER EMAILAccount → Owner.

INCIDENTS

Use the safe trace id.

For an incident that the automated recovery path cannot resolve, email [email protected] and include the safe trace id shown on screen. This route must pass Gate 3 delivery and recovery proof before public launch.

Never email a magic-link token, password, API key, card number, or confidential attachment. Support cannot bypass owner verification, retrieve another tenant, or talk a customer out of cancellation, export, or deletion.

LAUNCH STATE

Support routing is being commissioned.

No trial, account, or charge starts from this page. Product controls and public support delivery must pass later implementation gates before Checkout opens.

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